Privacy policy

This Privacy Policy describes how CoolToolShow collects, uses, and discloses personal information when you visit or make a purchase from https://cooltoolshow.com or contact us.

CoolToolShow
2871 Kirklevington Dr
Lexington, KY 40517
United States
Email: CS@cooltoolshow.com
Phone: +1 503-405-2661

Personal Information We Collect

Depending on how you use our store, we may collect your name, email address, phone number, billing and shipping addresses, order details, transaction and payment status, shipping and tracking information, customer-service communications, and account information.

When you browse the store, we and our service providers may also collect device, browser, IP address, cookie, page-view, referral, and shopping-cart information.

How We Use Information

We may use personal information to operate and improve the store, process payments and orders, arrange fulfillment and delivery, provide customer support, handle cancellations and returns, prevent fraud, secure our website, comply with legal obligations, and send order-related messages.

Where permitted, we may also use information for marketing and to measure website or advertising performance. You can unsubscribe from marketing emails using the link in the message. Necessary transactional messages may still be sent.

Payments, Cookies, and Service Providers

Payments are processed by Shopify and the payment providers made available at checkout. CoolToolShow does not intentionally store complete payment-card numbers on its own systems.

The store and its service providers may use cookies and similar technologies for essential store functions, preferences, shopping-cart operation, checkout, security, analytics, and advertising measurement. Available privacy and cookie controls may depend on your location and the tools displayed on the website.

We may share information with Shopify and service providers that help us process payments, fulfill and ship orders, provide customer support, host the website, measure performance, prevent fraud, or meet legal requirements.

Data Retention and Your Choices

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order records, customer support, security, dispute resolution, and legal compliance.

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, or to opt out of certain processing. To submit a privacy request, email CS@cooltoolshow.com with the subject “Privacy Request.” We may need to verify your identity before responding.

We use reasonable safeguards to protect personal information, but no internet transmission or storage system can be guaranteed completely secure.

Changes and Contact

We may update this policy to reflect changes to our store or practices. The revised policy will be posted on this page with a new last-updated date.

For privacy questions, contact us at CS@cooltoolshow.com